How to properly serve wine using a 12 cl pourer?

Introduction

At Barsolutions, we understand that wine service is an essential part of the customer experience in hotels, restaurants, and bars. Whether you are an experienced professional or just starting out, mastering the technique of serving wine with a 12 cl pourer is a key asset to provide quality service to your clients. In this article, we will guide you step-by-step through the gestures to adopt for flawless presentation and service.

The technique of serving wine with a 12 cl pourer

Choosing the right equipment

At Barsolutions, we offer a wide range of high-quality wine pourers, including 12 cl models. This volume is the most commonly used in hospitality because it strikes a perfect balance between generosity and moderation. Choose a glass or stainless steel pourer, sturdy and easy to handle, that fits perfectly with your establishment.

Preparing the service

Before serving the wine, make sure you have all necessary equipment within reach: the pourer, an ice bucket, a corkscrew, and a clean cloth. Present the wine to your client by briefly describing its characteristics. Ask if they would like you to pour the wine or prefer to do it themselves.

Pouring the wine precisely

Hold the filled pourer firmly around the base. Gently tilt the glass by bringing it closer slowly. Pour the wine in a smooth motion, avoiding splashes. Fill the glass to the rim without overflowing. Place the pourer back on the bar or table, then present the glass to your client.

Perfecting the presentation

At Barsolutions, we emphasize the importance of wine service presentation. Carefully wipe the base of the glass with your clean cloth. Place a service napkin next to the client so they can wipe their lips if necessary. Ensure the glass is well positioned, with the wine label facing the client.

Key gestures to master for professional wine service

Adapting the service according to the client

Each client has their own expectations regarding wine service. Be attentive to their preferences and adapt your technique accordingly. Some clients will appreciate having the wine poured for them; others will prefer to pour it themselves. Show discernment and flexibility to provide a tailored experience.

Paying attention to details

At Barsolutions, we know that small details make all the difference in wine service. Regularly check the level in the pourer to ensure the same quantity is always served. Carefully wipe the bottle neck after each pour to avoid drips. Stay vigilant for any overflow or splashes, and clean immediately.

Sharing your expertise

As a service professional, you are the expert in the field. Don’t hesitate to share your knowledge with clients by informing them about the characteristics of the wine served or by offering food and wine pairing advice. This added value will help you build client loyalty.

Conclusion

At Barsolutions, we are convinced that wine service is a crucial element of the customer experience in the HORECA sector. Thanks to our expertise and our range of quality products, you will have all the tools necessary to offer impeccable service to your clients. Mastering the technique of serving wine with a 12 cl pourer will help you stand out and retain your clientele. Feel free to contact us for any questions or specific needs!